Legal Document
Privacy Policy
Legacta is committed to handling your personal information with care, transparency, and respect. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Section 1
Introduction & Scope
This Privacy Policy applies to all services offered by Legacta, including our website at legacta.live, our estate organization learning series, personal records service, and our legacy and memory workshops.
By visiting our website or making an enquiry, you acknowledge that you have read and understood this policy. If you have questions, we welcome you to reach out before providing any personal information.
Legacta operates in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and observes principles consistent with international data protection standards.
Section 2
Data Collection
We collect personal information only when you choose to provide it, and we do so in a straightforward manner. The types of information we may collect include:
Information You Provide Directly
- Your name and contact details (email address, telephone number) when you submit an enquiry form
- Any personal context you choose to share in the message field of our enquiry form
- Information you share during telephone consultations or email correspondence
Information Collected Automatically
- Website usage data (pages viewed, time spent, device type) through analytics tools
- Your approximate geographic location derived from your IP address
- Cookie data where you have given consent (see Section 5)
Legal Basis for Processing
- Consent — for analytics and marketing cookies, and for email communications
- Legitimate interest — for responding to enquiries and maintaining our website
- Contractual necessity — when you engage us for a service
Retention periods: Enquiry correspondence is retained for 24 months. Service engagement records are retained for 5 years in accordance with Thai commercial record-keeping requirements. Analytics data is subject to the retention policies of the respective third-party platform.
Section 3
How We Use Your Data
We use personal information only for the purposes for which it was collected:
- To respond to your enquiries and discuss how our services may be of assistance
- To deliver the service you have engaged us for
- To send service-related communications (scheduling, updates, materials)
- To improve our website and service content through aggregated, anonymised analytics
- To comply with applicable Thai laws and regulatory requirements
Data sharing: We do not sell personal data. We may share information with trusted service providers (website hosting, email delivery) who process data only on our instructions and under confidentiality obligations. We may share data where required by Thai law or a competent authority.
Marketing communications: We will only send you information about our services if you have expressly consented to receive it. You may withdraw this consent at any time by contacting us.
Section 4
Data Protection Measures
We take reasonable and appropriate measures to protect personal information against unauthorised access, disclosure, or loss. These measures include:
- Encrypted transmission of data (HTTPS/TLS) between your browser and our website
- Access to personal data restricted to staff who need it to carry out their responsibilities
- Periodic review of data handling practices and storage arrangements
- In the unlikely event of a data breach affecting your rights, we will notify you without undue delay in accordance with the Thai PDPA
No method of transmission over the internet is entirely without risk. We endeavour to use reasonable means of protection, but we cannot guarantee absolute security.
Section 6
Your Rights
Under the Thai Personal Data Protection Act B.E. 2562, you have the following rights in relation to your personal information:
To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days.
Section 7
Third-Party Links
Our website may contain links to external websites for your reference. Legacta is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy notice of any website you visit.
Section 8
Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If we become aware that a person under 18 has submitted personal data to us, we will delete that information promptly. If you believe a minor has provided us with information, please contact us.
Section 9
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any update constitutes acceptance of the revised policy.
Section 10
Contact Us
For any privacy-related enquiries, to exercise your data rights, or if you have concerns about how we handle your information, please contact our data representative:
Legacta
88 Wireless Road, Lumphini, Pathum Wan, Bangkok 10330, Thailand